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Data Deletion Instructions

2023-04-15
  1. Definitions
    • The website https://wonderpix.SiuWan.tech (the “Website”) is owned and operated by SiuWan Technology Limited (“WonderPix” or “we”).
    • “Services” refer to the services provided on the Website.
    • “You” or “User” means any individual or entity that accesses or uses the Services.
    • ” Personal Data” refers to any information that can be used to identify you or that relates to you as an identified or identifiable individual.
  2. Our Commitment
    • We understand that protecting the personal data of our customers is of the utmost importance. We are committed to protecting your privacy and handling your personal data in accordance with our Privacy Policy.
  3. Submitting a Request
    • As a user of our Services, you have the right to request deletion of your personal data under certain circumstances. You can request deletion of your personal data if you decide to close your WonderPix account.
    • Before requesting deletion of your personal data, you must fulfill all your responsibilities to WonderPix, including but not limited to paying any outstanding bills and complying with our Privacy Policy and Terms of Use. Once all responsibilities have been fulfilled, you have the right to request deletion of your personal data that relates to you.
    • You can submit a request by emailing us at the contact email address below. Please title your request “Data Deletion Request” and include the following information:
      • Your full name
      • Username or any other details that will help us locate your account
      • Reasons for your request
    • We reserve the right to reject your request or have your request verified to confirm that the person submitting the request is before proceeding with deletion of your data.
  4. Our Response
    • Upon receiving your verified request, we will delete your data from our website and backups within 30 days.
    • We may retain some personal data if it is necessary for our legitimate business interests, such as fraud detection and prevention or to comply with legal requirements. However, we will take reasonable steps to anonymize the data.
    • Please note that some residual data may remain in our system logs or backup files after deletion, but we will take all reasonable technological steps to ensure that your data is fully deleted and cannot be recovered or used to re-identify you.
    • Where your personal data has been shared with third parties, we will use reasonable efforts to inform those third parties to delete your data as well, unless it is impossible or requires disproportionate effort to do so.
  5. Translations
    • To ensure clarity and prevent potential misunderstandings arising from translated versions, we provide this document solely in English.
  6. Contact Information
    • If you have any questions or suggestions about this document, please contact us at: WonderPix@siuwan.tech
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